State Farm® Insurance Agent Zach Barnes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeffery Crump
April 4, 2025
5
out of
5
rating by Jeffery Crump
"The best insurance"
We responded:
"Thanks for the kind words Jeffery! Reach out if there’s anything that you need from us "
Franz Selenschek
February 26, 2025
5
out of
5
rating by Franz Selenschek
"I have been A customer with Zach Barns for a few years and their service, professionalism and integrity is second to none, they genuinely care about your insurance needs, they are a busy clan, but if you need great service ask for Nemo, he will answer all your questions and according to your answers he will make genuine recommendations. If you are looking for a great insurance agency. Don’t hesitate to become their customer, you will be treated with respect and care."
We responded:
"Thanks so much for the kind words Franz! We’re lucky to have customers like you (and team members like Nemo). Don’t hesitate to reach out if you need anything. "
D
January 27, 2025
5
out of
5
rating by D
"obtained small policy thru this agency- agent (Nemo) was was very kind, efficient and professional and he made sure I understood my options. Will definitely return for future insurance needs."
We responded:
"Thanks so much for the kind words! I’m glad Nemo was able to help you - reach out if there is anything else we can help with in the future. "
Larry Jones
January 22, 2025
1
out of
5
rating by Larry Jones
"Lady’s rude hung up before I could ask her my question"
We responded:
"Hi Larry, I apologize for that - I don’t think anyone hung up on you on purpose, but we have had a couple of issues with calls being dropped the last couple of days. Please give me a call back tomorrow and I’ll be happy to answer any questions you have. "
Sun Fun
November 16, 2024
1
out of
5
rating by Sun Fun
"This company cannot get my policy right!! I've tried over & over just to have Nat get mad at me! I'm done with this office! UPDATE: Zach, we did get in touch with you-didnt help. We just got yet another bill charging us homeowners. We already paid through Jan 2024! BTW my name is Kelly Young, fiancé- Scott Denning We live on wood view in case you still can't find it"
We responded:
"Would you mind giving the office a call and asking for Zach? I’d love to help get whatever the issue is sorted out, but I can’t find any customers with the name on your profile. "
Benjamin Duncan
July 26, 2024
5
out of
5
rating by Benjamin Duncan
"I am very pleased with the excellent service that I have received from Zach at State Farm. He and his staff are very cordial, knowledgeable, and genuinely focus on their clients' best interest. Zach or one of his office staff annually checks with me to review my coverage and be sure that I have what I need and at a fair and competitive price. This time, I actually saved some money while increasing my coverage. I have been with State Farm about 24+ years now and highly recommend Zach and his team at State Farm to you for your consideration."
We responded:
"Hey Benjamin, thanks a bunch for your awesome review! I'm really happy to know that you’ve had such a positive experience with our team. It's great to hear that our annual reviews are helping you get the coverage you need at a fair price, and even save some money! We truly appreciate your 24+ years of loyalty and your recommendation means a lot to us. If you ever need anything, we're always here to help! - Zach Barnes - State Farm Insurance Agent, High Point, NC"
Rosanna Tejeda
July 11, 2024
5
out of
5
rating by Rosanna Tejeda
"I like it, Mr. Zach is very attentive to his clients and helps in any way he can."
We responded:
"Thank you Rosanna, we try our best to be a Good Neighbor. Give our office a call if there’s anything you need from us and have a great day. "
Evette “Vette” Lewis
April 11, 2024
1
out of
5
rating by Evette “Vette” Lewis
"I tried to get a quote young lady told me be same as Kyle Mills no difference because it went up so got up walked out she was salty too!"
We responded:
"Hi Evette - sorry to hear about your rate and experience. Unfortunately the rate is the same at every State Farm Agent’s office and our system won’t even allow us to provide a quote for the customer of a different Agent. I recommend reaching back out to Kyle’s office to see if they can find any missing discounts or coverage changes that would work for you. "
Daniel Everett
November 27, 2023
5
out of
5
rating by Daniel Everett
"Christina has been the best agent I’ve ever worked with. Gets back with me quickly. Has gotten things done I didn’t even know I needed before I knew I needed it. Highly Recommend"
We responded:
"Daniel, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Christina cares a lot about our customers."
Houston Johnston
November 21, 2023
5
out of
5
rating by Houston Johnston
"Zach’s the man. Very helpful and attentive service from him and team."
We responded:
"Thank you for the five-stars, Houston! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Ramya Mabry
November 1, 2023
5
out of
5
rating by Ramya Mabry
"Christina was AMAZING!! She was so helpful, insightful, and patient. She really made sure I was aware of what everything meant in regards to my auto insurance and gave me the best recommendation based on my personal concerns shared with her. She was so sweet and kind. Great customer service! Thanks Christina"
We responded:
"Thanks for the kind words, Ramya! We’re happy to hear Christina was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Whit Holbrook
October 31, 2023
5
out of
5
rating by Whit Holbrook
"Thanks so much to Christina for help reviewing my policies and saving me some real money. She took the time to explain everything in real, understandable terms. She’s a real pro, highly recommend!"
We responded:
"Whit, we're appreciative of your acknowledgment of Christina's expertise and the savings she facilitated for you. Her ability to provide clear explanations in straightforward language is a testament to her professionalism. Your recommendation means a lot to us, and we're here to assist with any further insurance needs you may have."
Bigdaddy50 Everett
October 25, 2023
5
out of
5
rating by Bigdaddy50 Everett
"Very courteous and professional"
We responded:
"Hello, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
Erica Warriner
April 16, 2023
5
out of
5
rating by Erica Warriner
"Zach really helped me out. My apartment’s management has been a mess with running their organization. They regretted to tell me until day of move in that I needed renters insurance or they would not let me proceed with moving in. Obviously I was livid. I called Zach who immediately picked up and got everything handled in less than ten minutes. He really made this day a lot easier. I really recommend him. He takes good care of his customers."
We responded:
"We love seeing reviews like this, Erica! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Cindy Liddell
January 27, 2023
4
out of
5
rating by Cindy Liddell
"Never met in person but they are very nice. Im please with my insurance and like that i can co everything through the app or texting!"
We responded:
"Thank you for the five-stars, Cindy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Christopher Dixon
January 25, 2023
5
out of
5
rating by Christopher Dixon
"Zach is a truly charismatic individual, he is joy to talk to and that is something I look for in my insurance agent. So often we are talking to them when we have been in a car accident or had house damage occur. It is during these tough times that Zach's personality shines through, he explains all of your options clearly, gets you the assistance you need and makes what is often a painful process painless."
We responded:
"Christopher, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Michael Overcash
December 8, 2022
5
out of
5
rating by Michael Overcash
"Every experience I have had with this agency has been exceptional. They always make you feel like you are a priority In taking the time to listen and offer suggestions."
We responded:
"Thank you, Michael, for the amazing review! Our team works hard to provide a great insurance experience in High Point and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Patrica Williams
November 7, 2022
5
out of
5
rating by Patrica Williams
"Thank you, Zack Barnes for the great service you offer me for my home and car. Your prices are competitive along with your knowledge of the business makes me say yes to a policy. Christina, one of your office staff, has been extremely helpful and a delight to work with. All of your office staff are nice."
We responded:
"Thank you, Patrica, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Christina, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Matt Gibbons
September 21, 2022
5
out of
5
rating by Matt Gibbons
"Finally found a hands on Insurance Agent rather than just a call center. Zach is great on communication and responsive. He's looking at both our house and cars for insurance."
We responded:
"Matt, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Victoria TODD-SMITH
August 8, 2022
5
out of
5
rating by Victoria TODD-SMITH
"I made an appointment with one of Zach Barnes' representatives, Christina Van Voorhis, to find out about insurance for my cars and for my rental property. I could not have been more pleased with her assistance. She was professional, thorough and understood my needs perfectly. I can recommend the Zach Barnes State Farm Agency to anyone seeking a great customer experience."
We responded:
"Victoria, we’re so glad to hear how Christina was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Jamaal “Dr. J” Rahman
February 19, 2022
5
out of
5
rating by Jamaal “Dr. J” Rahman
"Zach Barnes is a very knowledgeable agent! He is very accessible for any questions/concerns and makes sure you are properly covered. If you need a great insurance agent, your search ends here"
We responded:
"Hi Jamaal, it was a pleasure working with you. I'm glad I could help you with your insurance needs. Reach out to us at any time if you ever need anything!"
VC Clinton
November 9, 2021
5
out of
5
rating by VC Clinton
"State Farm Zach Barnes is a great insurance company, the staff is always friendly and helpful."
We responded:
"Vicki, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Carol C
September 18, 2021
1
out of
5
rating by Carol C
"Paid for a year of rental insurance, they dropped me less than a month in a month ago and still haven't issued a refund"
We responded:
"Hi Carol - so sorry for your experience. We actually mailed two checks - the first on 8/6 and the supplemental on 8/30. If you haven’t received these, please call our office so when can stop payment and get another check issued. Our phone number is (336) 889-2425"
Ben McDonald
April 7, 2021
5
out of
5
rating by Ben McDonald
"Zach and his staff are awesome. They really care about me as a client and want to be sure I'm covered appropriately. It's nice to be able to have a relationship with an agent and know where to go with questions that come up or when things go wrong."
We responded:
"Thanks for the review, Ben! We work hard to provide great insurance in High Point and we’re so glad you’re happy with your experience."
Tumeka Smith
March 6, 2021
5
out of
5
rating by Tumeka Smith
"Great customer service very helpful and understanding!"
We responded:
"Thanks for the review, Tumeka! We work hard to provide great insurance in High Point and we’re so glad you’re happy with your experience."