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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Everett Benson

November 4, 2026

5 out of 5 rating by Everett Benson
"nemo rock , he definitely is appreciated"
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Aaron paul Ramirez

November 3, 2026

5 out of 5 rating by Aaron paul Ramirez
"When I needed them in a hurry they were there gave me excellent service and an affordable price they helped me twice with 2 policies"
We responded:
"Thanks so much for the review and kind words. We’re always happy to help"
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Assistant to Kristi Idol

October 29, 2026

5 out of 5 rating by Assistant to Kristi Idol
"I moved from Geico after almost a decade. Nemo helped me make the switch and was super quick getting me the quote. I am thankful he made this change super easy for me! 10/10 would recommend Nemo!"
We responded:
"We’re happy, but not surprised, to hear that you had a great experience with Nemo. He’s a great asset for our office and we’re glad he was able to help you with your insurance. Reach out if we can do anything else for you. "
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Sharon Burton

October 29, 2026

5 out of 5 rating by Sharon Burton
"Switched to State Farm a few weeks ago!
Process was so easy and Nemo was extremely helpful and patient."
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Lue Geddis

October 15, 2026

5 out of 5 rating by Lue Geddis
"Nemo has been a pleasure to work with. He checked back in with me today to see if we were ready to consider State Farm for our auto coverage. I am so glad he did. I will be paying a little more but I feel secure with my Full Coverage.

We are at an age to consider our final expenses. Next month I will be taking out Final/burial expense policies for my husband and myself. After listening to Jonathan and all the other so called deals I feel totally comfortable selecting State Farm Insurance for my coverage. They are reprital and have been around for seems all my life.

Thank you Nemo for following up so many months later. I truly appreciate you, and your attention. I am glad to be with State Farm."
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Wendy Smith

October 10, 2026

5 out of 5 rating by Wendy Smith
"I appreciate so much that Mr Barnes and his team takes the time to go over, and keep their customers abreast of what is going on with their policies."
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Shamus Thomus

September 28, 2026

5 out of 5 rating by Shamus Thomus
"Nemo and his team is great. Always friendly and Available to help. Highly recommended"
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Christine Wardell

September 4, 2026

5 out of 5 rating by Christine Wardell
"AWESOME!!!!"
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Neshaun Mobery

August 25, 2026

5 out of 5 rating by Neshaun Mobery
"Nemo the agent that help me was truly proactive and helpful keeping him for a life time"
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Stephanie Otis

August 11, 2026

5 out of 5 rating by Stephanie Otis
"I have had a great experience with this State Farm office and agent Nemo Krupljanin. My questions have been answered promptly and thoroughly, I have coverage I feel good about, and they saved me some money. Highly recommended!"
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King Justice

August 10, 2026

5 out of 5 rating by King Justice
"Nemo was a great help. Very professional. Answered all questions & was able to handle and make everything that I needed to happen, happen, in no time. Great customer service. Definitely would recommend him any time."
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Melissa Powell

August 10, 2026

5 out of 5 rating by Melissa Powell
"Nemo is great to work with! Timely, responsive and personable."
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Xiaowen Guo

July 27, 2026

5 out of 5 rating by Xiaowen Guo
"Five stars all the way! Nemo is one of the best insurance agents I’ve worked with. He’s extremely knowledgeable, responsive, and genuinely cares about his clients. He patiently answered every question I had and made sure I understood all of my options before making any decisions. His professionalism and attention to detail made the whole experience smooth and enjoyable. I highly recommend Nemo and State Farm to anyone looking for reliable insurance and exceptional customer service!"
We responded:
"We appreciate your business and these kind words. Nemo is a great asset for our office and we’re glad he was able to help you. "
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eric stockman

July 22, 2026

5 out of 5 rating by eric stockman
"The rep was thorough and courteous!"
We responded:
"Thanks Eric! Reach out if we can help with anything else"
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Jay Thomp

July 22, 2026

5 out of 5 rating by Jay Thomp
"He was Great, helped me with what I needed. Very professional and insightful. Got me to switch insurance without hesitation"
We responded:
"Thanks so much Jay! Glad we could help with your auto and renters insurance. "
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Billie

May 1, 2026

5 out of 5 rating by Billie
"Super nice and helpful with auto and renters insurance"
We responded:
"We always appreciate kind words like these :-)"
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Judy Hayes

April 28, 2026

5 out of 5 rating by Judy Hayes
"I HAVE BEEN WITH STATE FARM FOR MANY YEARS AND I HAVE THE BEST AGENT OF ALL MRS. VALARIE MURPHY WHO IS SO PROFESSIONAL AND KIND ANSWERS ALL MY QUESTIONS AND HELPS IN EVERY WAY POSSIBLE HER PROFESSIONALISM IS UN MATCHED WHAT AN AMAZING INSURANCE AGENT THANKS VALARIE FOR ALL YOU DO FOR US.
JUDY & JOEY HAYES"
We responded:
"Thanks so much - we’re so blessed to have Valerie to help take care of our customers :-)"
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Einahpets Nosredna

April 20, 2026

5 out of 5 rating by Einahpets Nosredna
"I had a Great experience with Geo. He was professional, understanding, and showed genuine care for me as a long time client. He understood my circumstances and gave me options. I didn't feel rushed, tolerated, or uncomfortable. He's definitely a great asset to the company."
We responded:
"We love to hear this. Nemo is absolutely an asset to our Agency and we’re happy to have him. Thank so much for your business and the kind words. "
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Andrew Bilich

April 20, 2026

5 out of 5 rating by Andrew Bilich
"Such friendly and helpful staff, Nate was super easy to work with extremely helpful with updating my renters policy!"
We responded:
"Thanks Andrew! We’re glad to hear that you had a great experience with Nate - let us know if we can do anything else for you. "
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Chyna B.

April 20, 2026

5 out of 5 rating by Chyna B.
"I had a great experience working with Nemo! He helped me bundle my car and renters insurance and also set me up with a new life insurance policy all for a great rate and discount. He was incredibly helpful, knowledgeable, and made the whole process easy to understand. On top of that, he’s funny, personable, and just really cool to work with.

I’ve been with State Farm for a few years now, and everyone at the Zack Barnes location has been consistently amazing. I highly recommend them if you’re looking for great service and people who genuinely care!"
We responded:
"Thanks so much for the incredibly kind words! We appreciate you and your business. Don’t hesitate to reach out if we can help in any way. "
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Joe

March 17, 2026

5 out of 5 rating by Joe
"Easy to work with and provides solid counsel regarding the process and the product."
We responded:
"Thanks so much for the kind words Joe! We’re happy to be good neighbors to you and your family "
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Scott Bilton

January 16, 2026

5 out of 5 rating by Scott Bilton
"Zach and his team has been amazing to work with. Always prompt accurate responses!"
We responded:
"Thanks so much Scott! We love being a Good Neighbor to all of our customers just like you. "
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Keichelle Joyce

August 12, 2025

5 out of 5 rating by Keichelle Joyce
"Excellent"
We responded:
"Thanks so much Keichelle, we appreciate you and your kind words!"
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Jeffery Crump

April 4, 2025

5 out of 5 rating by Jeffery Crump
"The best insurance"
We responded:
"Thanks for the kind words Jeffery! Reach out if there’s anything that you need from us "
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Franz Selenschek

February 26, 2025

5 out of 5 rating by Franz Selenschek
"I have been A customer with Zach Barns for a few years and their service, professionalism and integrity is second to none, they genuinely care about your insurance needs, they are a busy clan, but if you need great service ask for Nemo, he will answer all your questions and according to your answers he will make genuine recommendations. If you are looking for a great insurance agency. Don’t hesitate to become their customer, you will be treated with respect and care."
We responded:
"Thanks so much for the kind words Franz! We’re lucky to have customers like you (and team members like Nemo). Don’t hesitate to reach out if you need anything. "