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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evette “Vette” Lewis

April 11, 2024

1  out of  5 rating by Evette “Vette” Lewis
"I tried to get a quote young lady told me be same as Kyle Mills no difference because it went up so got up walked out she was salty too!"
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Daniel Everett

November 27, 2023

5  out of  5 rating by Daniel Everett
"Christina has been the best agent I’ve ever worked with. Gets back with me quickly. Has gotten things done I didn’t even know I needed before I knew I needed it. Highly Recommend"
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Houston Johnston

November 21, 2023

5  out of  5 rating by Houston Johnston
"Zach’s the man. Very helpful and attentive service from him and team."
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Ramya Mabry

November 1, 2023

5  out of  5 rating by Ramya Mabry
"Christina was AMAZING!! She was so helpful, insightful, and patient. She really made sure I was aware of what everything meant in regards to my auto insurance and gave me the best recommendation based on my personal concerns shared with her. She was so sweet and kind. Great customer service! Thanks Christina"
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Whit Holbrook

October 31, 2023

5  out of  5 rating by Whit Holbrook
"Thanks so much to Christina for help reviewing my policies and saving me some real money. She took the time to explain everything in real, understandable terms. She’s a real pro, highly recommend!"
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Bigdaddy50 Everett

October 25, 2023

5  out of  5 rating by Bigdaddy50 Everett
"Very courteous and professional"
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Erica Warriner

April 16, 2023

5  out of  5 rating by Erica Warriner
"Zach really helped me out. My apartment’s management has been a mess with running their organization. They regretted to tell me until day of move in that I needed renters insurance or they would not let me proceed with moving in. Obviously I was livid. I called Zach who immediately picked up and got everything handled in less than ten minutes. He really made this day a lot easier. I really recommend him. He takes good care of his customers."
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Cindy Liddell

January 27, 2023

4  out of  5 rating by Cindy Liddell
"Never met in person but they are very nice. Im please with my insurance and like that i can co everything through the app or texting!"
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Christopher Dixon

January 25, 2023

5  out of  5 rating by Christopher Dixon
"Zach is a truly charismatic individual, he is joy to talk to and that is something I look for in my insurance agent. So often we are talking to them when we have been in a car accident or had house damage occur. It is during these tough times that Zach's personality shines through, he explains all of your options clearly, gets you the assistance you need and makes what is often a painful process painless."
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Michael Overcash

December 8, 2022

5  out of  5 rating by Michael Overcash
"Every experience I have had with this agency has been exceptional. They always make you feel like you are a priority In taking the time to listen and offer suggestions."
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Patrica Williams

November 7, 2022

5  out of  5 rating by Patrica Williams
"Thank you, Zack Barnes for the great service you offer me for my home and car. Your prices are competitive along with your knowledge of the business makes me say yes to a policy. Christina, one of your office staff, has been extremely helpful and a delight to work with. All of your office staff are nice."
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Matt Gibbons

September 21, 2022

5  out of  5 rating by Matt Gibbons
"Finally found a hands on Insurance Agent rather than just a call center. Zach is great on communication and responsive. He's looking at both our house and cars for insurance."
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August 8, 2022

5  out of  5 rating by Victoria TODD-SMITH
"I made an appointment with one of Zach Barnes' representatives, Christina Van Voorhis, to find out about insurance for my cars and for my rental property. I could not have been more pleased with her assistance. She was professional, thorough and understood my needs perfectly. I can recommend the Zach Barnes State Farm Agency to anyone seeking a great customer experience."
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Jamaal “Dr. J” Rahman

February 19, 2022

5  out of  5 rating by Jamaal “Dr. J” Rahman
"Zach Barnes is a very knowledgeable agent! He is very accessible for any questions/concerns and makes sure you are properly covered. If you need a great insurance agent, your search ends here"
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VC Clinton

November 9, 2021

5  out of  5 rating by VC Clinton
"State Farm Zach Barnes is a great insurance company, the staff is always friendly and helpful."
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Carol C

September 18, 2021

1  out of  5 rating by Carol C
"Paid for a year of rental insurance, they dropped me less than a month in a month ago and still haven't issued a refund"
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Ben McDonald

April 7, 2021

5  out of  5 rating by Ben McDonald
"Zach and his staff are awesome. They really care about me as a client and want to be sure I'm covered appropriately. It's nice to be able to have a relationship with an agent and know where to go with questions that come up or when things go wrong."
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Tumeka Smith

March 6, 2021

5  out of  5 rating by Tumeka Smith
"Great customer service very helpful and understanding!"
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Rosanna A. Tejeda Matos (Rosanna)

October 30, 2020

5  out of  5 rating by Rosanna A. Tejeda Matos (Rosanna)
"I like it"
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christina malachi

July 30, 2020

5  out of  5 rating by christina malachi
"Great customer service,Very polite"
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James Powers

July 26, 2020

5  out of  5 rating by James Powers
"helped me understand and save money"
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Johnny Dude

December 5, 2019

5  out of  5 rating by Johnny Dude
"I've used State Farm since day one of driving, back then it was Roger Richardson who I still have the pleasure of seeing from time to time. I insure more vehicles than I can drive as well as my home through them. Zach has recently helped me to expand my insurance to better suit my needs and I really appreciate that. Thank you for all you do!"
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August 31, 2019

5  out of  5 rating by K
"I've known Zach for over 20 years and he is good people. He's an honest guy, tech-friendly, and knows insurance. His office will impress you with their customer service and make insurance feel easy again. Do it!"
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Mick Mouse (Me)

August 16, 2019

1  out of  5 rating by Mick Mouse (Me)
"They definitely do take care of your family."
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Michael Bryant

August 13, 2019

5  out of  5 rating by Michael Bryant
"Great Customer Service"